Plug USB-C or USB-A into the charging port of the speaker.Here is how you can charge your JBL Charge 5. Also, when it starts charging it will heat up a little bit. When you plug the charger into your JBL charge 5 the LED indicator on it starts flashing white which means your speaker is charging. How do I know if JBL charge 5 is charging? Then tap the Return option and then select your JBL Charge 5.After that click My orders and then Order details.First, you have to log in to your JBL account.And follow the steps below to return your JBL Charge 5. You can return this speaker within 30 days of purchase. If neither of the above methods works for your JBL Charge 5. JBL Clip 2 Speaker Not Charging Final Thoughts If you think your speaker is not charging due to a faulty battery then you should replace its battery. JBL Charge 5 has a lithium-ion battery to power the circuit.Īnd lithium-ion batteries can easily damage if you will expose your speaker to extreme hot or cold weather.Īlso if you will use this speaker in the sauna its battery can also damage due to steam. At the last, tap the setting menu of JBL Charge 5 and update the latest firmware.Īnother reason why your JBL Charge 5 is not charging maybe its battery has been damaged.After downloading open the JBL Portable App and it will show the JBL Charge 5.Now download the JBL portable app from google (if you use the android mobile) or the Apple App Store ( if you use the iPhone).For this purpose, you should have a mobile phone that is paired with a speaker via Bluetooth. ![]() To update firmware for the JBL Charge 5 you must do the following steps: If it is not updated you should update it to the latest version.īecause it will remove minor issues and also increase your speaker’s sound quality. You can check about firmware updates on JBL mobile app. Update firmwareįirst, you check your speaker has the latest software updated. If you have a Type-C cable then you can also use it to charge the JBL Charge 5 with it. If it is cracked then change the charging cable. Most of the issues occur in this place because the charging cable mostly stays in a bent position. Faulty charging cableĬheck your Charging Cable between the charging port and connection point. After cleaning plug the charger into your speaker to see whether or not it is charging. ![]() To clean them pour a little bit of rubbing alcohol on the cotton swab.Īnd carefully move on both of them. Therefore you should clean the charging cable and port. Maybe there is dirt in the charging cable or in the charging port due to which your speaker is not charging. If the JBL Charge 5 won’t charge it might be caused by dirt in the charging cable or charging port. It means, now the JBL Charge 5 speaker is successfully reset.
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